General Services

SAP Strategy Consulting Services
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General services

In addition to our SAP offering we provice our clients with the following services:

SAP Resourcing

We focus on delivering the highest quality skilled SAP resources at competitive prices. Our commitment to integrity, professional confidentiality, responsive delivery, and deep understanding of client business needs ensures reliable, value-added service for both clients and candidates.

We develop a thorough understanding of every project where we place candidates, following each milestone to ensure successful placement. This approach enables us to fill even the most challenging requirements with confidence. Every RightSmart Technologies consultant maintains current SAP certifications and stays updated on the latest developments across the SAP domain and broader technology industry.

End User Computing

Modern end-user computing extends far beyond managing laptops and desktops. Today’s organizations must support secure access to services, applications, and data across any device, anytime, anywhere. RightSmart Technologies guides your transition to user-centric computing, helping you transform toward a digital workplace that streamlines company functions and manages your user base with greater efficiency.

Implement predictable services with constant availability, achieve industry benchmarks, innovate new end-user management technologies, and enhance compliance visibility across your organization. We help optimize your solutions and systems to improve end-user computing, increase availability, and leverage existing tools for agile infrastructure maintenance.

Service Transition

All changes introduce risk, and service transitions are no exception. Effective service transition requires careful communication planning to ensure awareness and compliance. One of the greatest challenges is helping people adapt their behaviors to new or different services, as individuals need to feel secure and comfortable with changes affecting them.

RightSmart Technologies assists with service transition through coordinated management of processes, systems, and functions to package, build, test, and deploy releases into production, establishing the service specified in customer and stakeholder requirements.

Business Transformation

Business transformation is more than a buzzword—it’s an essential strategy for modern CEOs worldwide. True transformation requires clear intent: identifying what needs to change and strategically updating from within in a focused manner.

RightSmart Technologies helps develop and execute effective business transformation plans that drive lasting positive change through improved leadership, strategy, and culture. Our global network of professionals has helped leading organizations navigate major transformation challenges, taking a customized approach to position clients for continuous evolution.

IT Audit and Compliance

Compliance is mandatory, and it grows more complex and stringent each year. Auditors are probing deeper, holding organizations accountable to industry standards while continuously raising the bar. Achieving IT compliance is essential yet challenging, particularly in cultures governed by guidelines rather than strict rules.

We establish clear, consistent interpretations of audit requirements and enforce them through workflow tools and templates. RightSmart Technologies has proven experience executing the organizational transformations needed to bring processes and systems into full regulatory compliance.

We provide skilled IT audit professionals to meet your audit and risk needs, whether augmenting your existing team or operating as a fully outsourced function. In either case, we deliver IT audits that address your organization’s most critical risks.

SERVICES

Case Study

We partnered with a global pharmaceutical company in the successful delivery of their S/4HANA Transformation Programme. We provided specialist advisory services, capacitating strategic and operational layers of the program within PMO, Quality Assurance, Data Migration, Change Management and Business Readiness.

Pharmaceutical Giant’s SAP S/4HANA Migration

Pain Points

    • Lack of visibility across the full value chain, specifically between Commercial and Operational business units.
    • Outdated legacy systems with limited Integration.
    • Supply chain inefficiencies.
    • Suboptimal reporting.
    • Complex vendor ecosystem.
    • Program timeline and budget overrun. Program reset.

Solution

    • Deliver a full-scope SAP S/4HANA implementation.
    • Ensure Quality Assurance throughout Program within budget and timeline.
    • Stabilise environment by implementing extensive testing and remediation.
    • Train business users and ensure continuous knowledge transfer.
    • Program wide readiness for all stakeholders and vendors. Service Aggregation.

    Value Delivered

      • 15% cost reduction across operations.
      • Inventory Management in real-time. Tracking and Tracing throughout supply chain.
      • Optimised Productivity with detailed monitoring of production process.
      • Regulatory compliance achieved.
      • Improved financial controls and variable cost management.
      • Programmed Continuous Improvement roadmap.

    We partnered with a global Fuel Major in the successful delivery of their Retail Network Management Solution. We provided specialist advisory and technical services, supporting strategic and critical operational aspects of the program.

    Fuel Major’s Retail Network Management Solution

    Pain Points

      • Stagnant growth caused by outdated IT strategies and disparate retail systems.
      • Service Station productivity drop. Market share impact.
      • Wet and Dry Stock supply chain not optimised.
      • Dealer council dissatisfaction and discontent.
      • Information Quality issues.

    Solution

      • Deliver a comprehensive Retail Management Solution across entire network.
      • Implement Consignment Stock and Push Logistics model for main sites.
      • Fully integrated Monetics and Site Management solutions.
      • Centralise Support & Maintenance with high level of automation for issue detection, diagnosis and repair.

      Value Delivered

        • 20% reduction in operational costs and recurring cost per service station.
        • Full payback of program investment with IRR of 20.8% in 5 years.
        • 42% increase in Dealer Satisfaction Index.
        • Provided Advance level support within Centralised Support & Maintenance capability for Forecourt, Convenience Store, Head Office and System Integration solutions.
        • Full EFT Solution Cost recovery model implemented, massive savings for Fuel Major.
        • Programmed Continuous Improvement Roadmap delivering ongoing value and business benefit.

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